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Customer Is King
By peace | October 7, 2007
Every day, there are so many customers awaiting the salespeople, the retail shopkeepers, hawkers, cashiers, bankers, and so on to be attended to. Does it mean that the more customers you have, you can treat each and every customers differently and even indifferent to them?
At the polyclinic, at the cinema ticketing booth, at food court, shops, I have encountered so many poor service and poor attitude sales staff. We understand that the job is tiring but anything is easy in this world. Everybody have to strive for their best if they want to excel in this society. Every sales staff is important and their attitudes and services counts.
Not many sales staff treat every customers equally. Some treat people based on their look, while some do not bother about how you look like. They treat everybody indifferently. Once in a while, I come across a few good sales people who really provide excellence service.
Your staff’s working attitude and behaviour affect your customers. If you want more business, better profits, you must know what your customers are thinking. Customers are King. Customers are the most important factor in your business. They are the ones who bring you Money everyday. Mystery shopping company can provide you the help of mystery shopper and customer service programs. This company, BestMark, is here to help you. Through the use of its unique mystery shopping and customer survey programs, BestMark allows you not only to gather incident-specific performance at the moment of truth when a customer comes in contact with your organization, but also to track and trend attributes and behaviors that can impact long-term guest value, satisfaction and advocacy. At BestMark, you can even seek opportunity to become a mystery shopper. Visit their site to find out more!
Topics: All Posts, Business | 1 Comment »
December 23rd, 2007 at 2:46 am
[...] the kind of attitude Singaporeans have. Singapore can have GOOD FOOD but you can HARDLY find good CUSTOMER SERVICE, EVERY FOOD places you go. I am going to tell you GOOD customer service if I am ever to find COME [...]